Friday, October 7, 2022

7 Top Tips for Print and Email Newsletter Marketing

Try a newsletter when you need to get the word out fast, professionally, and efficiently.


Not only will you have more space for getting your point out, but it also reminds people regularly that you're ready to do business.


Newsletters are a customizable, affordable, and accessible type of marketing communication.


There are many ways to make your newsletters effective. And it's time to realize that newsletters are essential to effective email marketing and branding.


Ignoring them can restrict brands from growth.


7 Top Tips for Print and Email Newsletter Marketing


1. Logo placement


Ensure your logo is front and center on the newsletter's first page or header so that recipients don't have to guess (or hunt) for that information.


2. White space


Make sure you don't cram all your great ideas into one newsletter.


Instead, use white space frequently so that it doesn't look crowded.


3. Keep it simple


Don't try to tackle too much detail in your articles.


Keep it reader-friendly. This makes the reader want more and allows you to follow up on the article in future newsletters.


It also leaves the reader interested and possibly wanting to contact you to discuss the issues further.


4. Use bullet points


When you have multiple topics, use bullet points rather than writing a lot of paragraphs.


This allows the reader to scan for information quickly.


In addition, embedding helpful links in your email newsletters and giving visual descriptions can attract more readers.


5. Feature pull-out quotes


When someone has something important to say in the article, and it is a great point, pull it aside in the design.


Make it more significant than the regular text by using it as a graphic, not in the article itself. 


Pull quotes provide a teaser that entices the reader into the story.


6. Have someone edit your articles


Don't rely on your own wits here.


You will need to have another person edit your articles and layout. It's hard to catch your own mistakes all the time.


And sometimes, you need another set of eyes on an article in case something needs to be clarified. You might know what you mean, but someone else might not. This is just good practice.


7. Make sure there's a call to action (CTA)


There needs to be a place (or places) where you encourage the reader to take an action that moves them through your sales funnel.


Call-to-action examples include visiting your store, contacting you for a consultation, signing up for your email list, or making a purchase today.


The point of doing a newsletter is to build the business.


Contact us today to learn about our professional paper, color, and design options for your next print newsletter!

Friday, September 30, 2022

Top 8 Print Marketing Design Hints

Designing marketing materials has much room for creativity, but you should also avoid common mistakes.


If you aren't a graphic designer, you may be tempted to do your own thing, but there are some definite no-nos in design. Here are nine hints to guide you.


Top 8 Print Marketing Design Hints


1. Have a clear concept for your marketing campaign


When people start designing, they often keep adding to it without a clear idea of the desired design.


This is a big red flag that your design is off to a bad start. You need to know what you want your design to look like.


2. Use symbolism


For example, try to enhance the text's mood with a sketch, a drawing, an image, or a picture representing what you are trying to communicate.


3. Target the right audience with your print media


Your content isn't for everyone.


But there's one particular group of people you should always aim to impress and engage: your target audience.


Think like them. Read like them. Try to entertain and engage them in your words and design.


4. Use white space


Make sure you don't pack everything into your design.


You may have great design ideas, but you don't need to use them all in one place. Instead, save some for future projects.


5. Add pictures and graphics


Don't just pack in the text.


There needs to be a break in the page. Add a pertaining photo or an image of something else with its own caption. Maybe it's a picture of a new employee, a party you had for your clients or a giveaway.


Sometimes the simplest designs are the most effective, so don't overdo it with images. There are ways to make your design clean, clear, and attractive without too many graphics. You want it to look uniform and enhance the text.


6. Be consistent across your marketing channels


Whether it's fonts, colors, or images, make sure you're consistent.


This helps tie your design down into one visually appealing and harmonious look.


So keep it similar, using specific colors, fonts, or designs.


7. Be careful with the fonts


Stay with two to three fonts throughout the publication you are producing.


8. Choose colors wisely


Understanding color theory and psychology can help you use colors at their optimal best.


Colors can set the tone, mood, and style of your design.


Don't go crazy picking a variety of colors. Instead, be consistent and keep the colors in the same family.


When it's time to print your project, please remember us.


We are here to help guide you, answer your questions, and print your project.


Contact us today!

Tuesday, September 20, 2022

5 Top Reasons Tracking Metrics is Vital

You stress over minor details. You plan. You delegate. You edit. You design. Then you execute.


Your marketing deserves to be read and digested. But how do you know how effective it is? That's where tracking metrics come in.


Without tracking metrics, you have no idea if your campaign and business are thriving.


Proper metrics should be giving you answers to the following questions:


  • What were your results in the past?

  • What are your goals for the future?

  • Is there something that should be improved?

  • Which targets did you reach?

  • Which targets did you miss?

5 Top Reasons Tracking Metrics is Vital


1. Makes your business efficient.


Looking at metrics helps analyze how well all aspects of your business are doing.


When you're able to view and analyze key metrics, it makes it much easier to run your business. In addition, you know where to invest your resources and focus on the most critical issues.


2. Gauges performance of staff.


Tracking metrics helps analyze the performance of your staff, and it will show you what areas are succeeding and what areas are lacking.


Then, if there are problems, you can tackle the issues head-on.


If not, you can reward your employees.


3. Alerts you to problems.


Keeping an eye on metrics will immediately alert you to problems and issues in your business.


This helps when you're out of the office or on vacation and want to stay updated on how things are going.


In addition, metrics will alert you to the areas you need to focus on when you return.


4. Develops accountability and consistency.


Knowing what areas to improve will help your business become more vital.


It's like training for an athletic event. The more specific your metrics are, the better you are to train for the big day or event.


5. Improves business.


Good metrics rely on numbers rather than opinions.


Words like good quality, bad quality, and acceptable quality are vague. They may depend on the personal opinion of the person expressing them.


But when you have the numbers in place, you can get the numbers that will enable you to improve your business.


When you have good metrics, you can improve different areas of your business, coach your employees, and meet your customers' needs.


Our metrics show that our customers are happy with our products and service, as you are probably aware.


Check us out today!

Friday, September 16, 2022

5 Best Ways to Combine Print and Social Media

Print and social media go hand in hand.


Promoting your business online is great because it doesn’t cost much and helps track customers.


But people still shop at stores and go to companies in the flesh. You must be ready for people when they stop at your business place.


So here’s the best way to combine the two ways to market your business: print and social media. Take a look.


5 Best Ways to Combine Print and Social Media


1. Post on Facebook.


Post regularly to actively reach your audience. It doesn’t have to be much, but it will keep your name at the top of everyone’s mind.


For example, try posting an inspirational quote, or try your hand at writing a short article on where your business excels.


2. Don’t forget Linkedin.


Another great social media tool is Linkedin. This reaches specifically to other business people, and it doesn’t have to be a long post.


Still, it’s the perfect way to spotlight your products and services. Let people know what you offer and how you can help them.


Use testimonials to let the public know you have helped others succeed.  


3. QR codes are making a comeback.


Adding a QR code to your printed materials will combine the two worlds, online and offline.


Link it to a coupon or sale just for them when they scan the code. This will take them to a specific site that will inevitably help you track what they are looking for.


4. Create giveaways.


Run a promotion using printed materials to engage customers and offer something exciting.


Use rack cards or flyers with all your contact information and a call to action. Even though this method uses direct mail and printed items, it proves worthwhile.


Research consistently demonstrates that direct mail outperforms other marketing tactics regarding response rate.


5. Use hashtags.


Hashtags help you tie everything back to your brand and make it easier for you to track mentions of your campaign, event, product, or business.


This enables you to use both the printed word and online in a combined effort. For example, Indiana University leveraged hashtags as part of a brilliant admission promotion.


The simple use of the hashtag #IUsaidYes on bright, bold red envelopes produced a viral social media campaign when students began posting selfies with their acceptance letters.


Whether you prefer—online or offline marketing—you need both in advertising.


We are a part of your success because we offer quick, reliable service.


Need something soon? Check us out today!


 

Tuesday, September 13, 2022

Top 5 Effective Communication Tips for Leaders

It’s impossible to become a great leader without being a great communicator.


When you are talking to employees, effective communication is the key.


But what does this indeed mean? How does one effectively communicate?


Here are the top five tips to help you improve your communication so that everyone is informed.


Top 5 Effective Communication Tips for Leaders


1. Listen.


Communication is about listening more than talking. The best communicators are great listeners and astute in their observations.


To be effective at communication, you must listen to what is being said verbally and through body language.


Focus on what the person is genuinely saying rather than what you think they will say.


Try to reiterate it in your own words to make sure you heard them. Listen for emotions behind their communication; then ask more questions about that topic.


Feel free to say, “You sound like you feel strongly about this. Tell me more.”


2. Delegate effectively.


When giving directions, make sure you cover the who, what, when, where, why, and how. These are critical to ensuring your orders are understood and that you provide all the necessary steps.


Let employees know their part of the project is vital and part of a larger project (if it is). That way, they know that their deadlines mean something.


3. Read between the lines.


Great communicators watch for non-verbal signs and what is left unsaid. Astute leaders know that there is far more to be gained by surrendering the floor than by filibustering.


Being the leader doesn’t mean you need to do all the talking. Getting insights from your employees and coworkers is instrumental in effective communication.


We are often taught to talk more effectively. Still, in reality, we need to listen and watch more effectively to ensure everyone is on the same page.


4. Know Your subject matter.


When you do speak, make sure you have all the necessary information at hand. Be the expert. Otherwise, you will lose your audience quickly.


The “fake it till you make it” standard is gone.


Today, people want accurate and genuine information and can spot a fake quickly.


5. Show empathy.


When you genuinely know your audience, they will listen more closely. Show compassion so that they know you can relate to them.


Show that you care about your audience, and they will listen and follow your lead.


Finally, practice transparency and authenticity when communicating with your team members to build trust.


No matter where you are in your leadership journey, these steps will help you to become a more effective communicator.


Our printing firm would like to offer a hand to you when reaching out to your employees or customers.


We want to team up with you to provide great handouts and marketing materials.


Check us out today!

Tuesday, September 6, 2022

5 Printing Tips to Boost Brand Awareness

Brand awareness is essential for any business. 


A business’s brand is the mix of perceptions and emotional connections people tie to the company. 


Companies should try to manage their brand through advertisements that reinforce the company’s message and image. 


Print can be a powerful tool to boost brand awareness and reinforce your brand’s message. 


1. Direct mail boosts brand awareness


Direct mail is highly effective, with about 79% of households saying they read or scan direct-mail ads.


Follow these steps when sending out direct mail: 


  • Apply your brand guide. Include your signature color, font, and logo. Having a signature color can increase brand recognition by 80%.

  • Keep your brand consistent. Customers will learn to associate your business with specific colors and feelings.

  • Include a clear call to action in your direct mail initiative. Provide prospective customers with a next step. 

Direct mail is one of many print avenues to boost brand awareness. 


2. Catalogs boost brand awareness 


Catalogs are a relaxing way for customers to look at your business’s products or services. 


Catalogs can be compelling if you use the below tactics.

Brand awareness is about getting your brand out there in as many formats as possible. 


3. Make your brand memorable to boost brand awareness


Print is a powerful tool for memory. 


Studies show that the brain can more easily absorb print. In fact, a study found print ads took people 21% less cognitive effort to process the information compared to digital ads. This same study found that people were a little more than 170% more likely to remember information if it was presented through a print ad rather than a digital ad. 


4. Directly address the audience to boost brand awareness


Print is a great way to provide customers with a more personalized approach. 


Use data and technology to target your print ad campaigns. This personalization can help the audience feel like the communication from your business is more direct. 


5. Provide value to the audience to boost brand awareness


Modern consumers value informed businesses. 


Add value to the consumer by creating informative content through blogs, brochures, and knowledgeable employees. The consumer will stumble upon your business when researching and trust your input. 


You can also add value by providing your customers with merchandise such as tote bags, stickers, shirts, chapstick, etc. Consumers love free stuff, and you’re giving valuable items to the customer while generating loyalty. 


Print can help boost your brand by getting your business out there in as many formats as possible while remaining memorable, personal, and valuable. We can help you increase your brand awareness through print. 

Tuesday, August 23, 2022

Customer Service Excellence for Team Members

Excellent customer service is an essential aspect of your most valuable asset: your customers.


Customer service is so vital that it can be a powerful competitive advantage. 70% of Americans have spent more money on better service, according to Forbes. 


Excellent customer service is not solely for the customer service representatives. Instead, everyone on the team should practice exceptional customer service because every job ultimately affects the customer. 


Below is a list of concrete ways your team members can exceed your customer’s expectations. 


Customer Service Excellence: Hire Smart


Certain personalities and strengths are better suited for customer service jobs. Hiring the right people will set the company and employees up for success. 


When hiring, look for people who excel in the following traits. 


  • Problem-solving. Give the interviewee a scenario and ask how they would proceed.

  • Communication. Ask the interviewee to explain a complex topic.

  • Listening. Tell the interviewee a little bit about yourself and the company. Check to see how much they retained.

  • Time management. Ask them about a time in their life when they were very busy and how they got through it.

  • Empathetic. Ask the interviewee about a time they saw someone hurting and how they reacted.

  • Attentive. Gauge how attentive they are at the interview.

  • Patient. Ask them to wait a little bit before or during the interview.

  • Curious. Ask them if they have any questions for you about the company. Gauge their natural curiosity.

Hiring the right people gets you off on the right foot. After hiring customer service-oriented people, training will further define their natural skills. 


Customer Service Excellence: Training


Training creates more knowledgeable and skilled team members. 


The more trained and knowledgeable your team members are, the happier your customers will be. Happier customers are more likely to create word-of-mouth advertising, which is the most effective form of advertising: 5 times more powerful than paid ads. 


Training and development can take on various forms. 


  • Hire a trainer. Find a professional who excels in teaching customer service skills. Pay them to come to talk to your team members.

  • Do it yourself. Research ways your company can improve customer service. Ask your customers what they’d like to see. Share your findings with your team members at a meeting.

  • Online courses. Direct, or if it’s in the budget, subsidize your employees to take online courses to help them improve their customer service.

  • Mentor-mentee programs. Pair a more experienced staff member with a less experienced one. Have them get together to share information and tactics that have helped them.

Whichever route you choose, you’ll see the benefits pay off in higher customer satisfaction and improved customer relationships.  


Customer Service Excellence: Customer Relationships


Encourage employees to develop positive customer relationships. 


Keep it natural. Try asking customers questions about themselves. Some just want to get in and out. But others enjoy talking and will appreciate the opportunity. If you remember the customers’ names and the stories they tell, they’ll be happier and more loyal. 


Further, increase customer relationships by sending customers birthday gifts or cards. Companies that prioritize emotional connections with customers do better in the long run, outperforming their competitors in sales by 85%. 


Customer Service Excellence: Let Customers Help Themselves


71% of consumers reported wanting to solve customer service issues independently. 


Counterintuitively, some of the best customer services you can provide are the gifts of not needing customer service. By providing efficient, straightforward methods for customers to solve their own issues, the customers leave happy. 


There are a couple of ways to accomplish this. 


  • Q&A page with answers to the most commonly asked questions.

  • Information. By providing relevant information in a convenient place, such as a brochure, you can proactively prevent frustrated customers by providing all the information they need beforehand. 

Customer service is one way your business can stand above the rest. If you do it well, profits will increase. 


We know customer service can be tricky because of the wide range of inquiries and emotions. However, we’re here to help you with our excellent printing services. For example, we've got you if you need promotional products for a birthday gift, birthday cards, or informative brochures!