Tuesday, January 24, 2017

New Year's Resolutions for Your Small Business

It is a tradition of sorts to make resolutions for the New Year, such as losing weight or eating healthier. Some people also include resolutions that impact their family's future, such as resolving to plan two family vacations this year. However, most resolutions are quickly forgotten as people fall into their habitual way of living. A better solution is to plan goals for the year and break them down into smaller, easy-to-accomplish steps. Similar to planning personal resolutions, you can also make resolutions for your small business. By looking back at the year behind you and analyzing your company's performance, you can resolve to alter your results this year by changing your behavior.

What is the Difference between Resolutions and Goals?

A resolution is a promise to take action. It is easy to break a resolution because there is nothing except for willpower holding you to that action. A goal is a specific, measurable finish line that you aim to reach by a specific point in time. The biggest difference between a resolution and a goal is the exactness or the ability to measure your results. It is possible that your resolution for this year is to lose 10 pounds. If you are a planner, you might take the time to figure out how you will do that. Perhaps you will visit the gym each day and cut out sweets from your diet. If you stick to your resolution, you will reach your goal. However, the minute you stop the change in your behavior, it's very likely you'll be saying hello again to that 10 pounds on your hips.

Planning a goal takes more than making a promise to yourself. Instead, planning a goal requires that you set a goal that you can realistically achieve, and then set out the steps to get you there. Once the journey begins, success is more likely if you remind yourself of your goals regularly, reward yourself as you achieve milestones, and measure your results to make changes to your plan along the way.

Collaborating with Your Team

Unless your business has only one employee, yourself, it is a good idea to sit down with your team and ask them to contribute toward making goals for this year. Many companies create three-to-five year goals and then break them down into specifics when each year arrives. Since your team will be the people in the trenches who are taking action to reach the goal, inviting them to collaborate with you on the plan will give them a reason to become more invested in the outcome.

Why is January a Good Time to Make Plans?

Not all companies start their fiscal year in January. If your fiscal year begins in a different month of the year, then start your plans then. For those who follow the calendar year, January planning will focus all of your team on where you want to go. It will drive them to work harder and achieve more as long as you continue to refocus them towards the goal throughout the year.

Don't forget to reward yourself and your staff for incremental achievements. People need incentives and reminders to keep moving forward and improve behaviors. Work on creating good habits that make goals achievable and coach those who struggle with them. Remember everyone has something unique to contribute and learns differently. Ask your team what they need to succeed.

Friday, January 6, 2017

Qualities That Brands With Longevity Share

In the world of business, there is perhaps no commodity more precious than longevity. Getting a brand up and off the ground is one thing - keeping it around for the long-term is something else entirely. Creating longevity will rely in large part on your marketing, although this is only one small part of a much greater whole. The best marketing campaign in the world can't create a long-standing, successful brand if a few qualities aren't underneath it all just waiting to be communicated to the widest possible audience.

They Trigger an Emotional Response

One of the biggest traits that all brands with serious longevity share is the fact that they're able to trigger an emotional response with their target audience, creating a loyal army of followers. This is true both with the way they market AND the way that response integrates into the service they provide.

Apple is a great example of this based on their image as the "hip, trendy" electronics company. People see a sleek, sophisticated Apple product in an equally compelling ad and they can't help but think, "That looks really cool; I want that." The same goes for a company like Amazon.com, albeit from a different angle. The way that Amazon has embraced personal marketing, both regarding the advertising it creates and with regards to the personalized recommendations that each user enjoys, makes them think, "I like Amazon; they get me." That type of emotional connection is something you just can't put a price on.

They Live Up to What They Promise

All of the best brands with serious longevity share the fact that they live up to the promises they make in their marketing materials. This comes from a deeper understanding of not just the people they're trying to attract, but who those people are and what they want. These brands know how to communicate with their target audience and, as a result, don't just live up to their promises, but they know how NOT to make a promise they can't keep.

Take FedEx, for example. Entrepreneur.com recently cited FedEx as a brand with an incredibly strong corporate identity, owed largely to the fact that it's operations are so incredibly efficient. FedEx is a brand built on trust, and the road to trust is paved with promises that have been kept in the past. FedEx is seen as an incredibly reliable service, and people in need of shipping rank FedEx favorably in that regard. This creates something of a self-fulfilling prophecy - a symbiotic relationship that only strengthens over time specifically because FedEx knows what its audience wants and it knows how precisely to give it to them every time.

Once again, Apple is another example of this idea in motion. They promise products that "just work" and have historically delivered on that promise time and again. This has made them not only one of the most successful brands in the world, but also one with serious longevity in an industry where companies come and go like the weather.

These are just a few of the core qualities that all brands with longevity share. Remember that in the grand scheme of things, brands come and go all the time. Creating a brand is easy, but if you want to make sure that your brand stands the test of time, you need to focus on offering something truly unique on an ongoing basis.