Friday, September 30, 2016

A Personal Touch Makes a Difference

Marketing is becoming increasingly personalized with the technology available to create templates for customization. More companies are looking for ways to personalize schwag, brochures, and online communications. It is easy to understand why customers love personalization because it means that they are getting noticed, and they can see their name in print or graphics.

Why is Personalization Popular?

While online and digital personalization is easy to implement with current technology, it can also be used for face-to-face marketing. What is interesting is that people are willing to wait for items that are personalized for them. Personalizing communications are the first step in communicating and engaging with the customer. Companies such as Zazzle are making profits printing customized items using pre-configured templates that customers can fill in before they print. Personalization is the result of researching data and getting to know your customer. You can tailor projects and styles towards your customer after finding out what they want.

Often we like to think that items are personalized for us. Personalization reduces the appearance of information overload and helps us to think we are in control. We tend to focus our selective attention on items that are personalized for us from emails to clothing. When someone says your name, you focus attention on that person.

Personalization in the Non-Digital World

Beyond the electronic versions of personalization, you can see this trend on products in the marketplace. Snickers Bars have wrappers with tags such as confused and ornery; Coke cans are being printed with people's names, and children's clothing often has names imprinted. These products evoke an emotional reaction in buyers leading to repeat business and customer loyalty. Printers have a unique niche in this marketing avenue since they have been personalizing products for a long time.

Finding the Point of ROI

The point of personalization is to make a relevant connection with a customer. Then you can leverage the connection to drive more business.

Friday, September 16, 2016

Triumph Over Adversity

Many of the most successful leaders in the world have been people who have triumphed over adversity. This list of individuals includes celebrities, world leaders, and business people. Notable figures include Nelson Mandela who spent 27 years in prison before finally becoming President in South Africa and Steve Jobs who was fired from his own company. Many people fail in their lifetimes, and then go on to become successful. Failure in itself is not the end. Instead, it is a lesson that can be applied to future endeavors.

What Can Failure Teach Us?

Without learning how to fail and pick yourself up again, most people would never learn anything new or complete any task. It is an accomplishment to fail, and then go on to make something of yourself by admitting that you have failed and refusing to be deterred from your final goal. While this concept can apply to any endeavor in life, it is certainly a concept that can be easily applied to business.

Living with Failure in Business

The business world is full of failures. Companies often have products that do not do well in the marketplace among the mix of products that they sell. In fact, most sales teams figure failure into their daily routine since they know that they will have to approach a lot of leads before they can turn some of them into buying customers. Many successful salespeople use rejections to tally how well they are doing. For instance, they may decide to make enough cold calls over the phone each day to tally up to a hundred "no, thank you's." The reason they count those no's is that they realize that if they receive a hundred no's, they will also have enough yes's in that group of phone calls to make the quota of appointments they need to have.

Failure is a Requirement for Success

"Only those who dare to fail greatly can ever achieve greatly." - Robert F. Kennedy

Greatness can only be achieved by someone who understands what it takes to become great. Therefore, failure is a requirement for success because it takes failure to appreciate success. While not every one of us needs to spend 27 years in prison to finally achieve our goals, the truth remains that unless we persevere towards our goals, we will not be able to achieve success in our careers or life.

Dealing with Failure in Business

As a business owner, it is very likely that you will make mistakes, disappoint staff and customers, and lose business from time to time. However, each time failure occurs, it is best to admit the failure, and then examine why it happened. By learning from our mistakes, we become better business owners and better people. Failure helps us relate to others who have experienced hard times and gives us the opportunity to connect with them as customers.

Dealing with Future Adversity

The next time you or one of your employees fails at a task, take the time to use the failure as an opportunity to learn and improve. Maybe the failure of one person can become a lesson for everyone, and it will lead to the next big success for your entire company.

Tuesday, September 13, 2016

Busy is a State of Mind; How to Stay Productive When You're the Boss

From a certain perspective, employees have it relatively easy. They don't have a choice regarding what type of work they're doing or when they're doing it. Productivity is dictated not only by the company they work for but by the people they answer to. If they don't have a spark of creative inspiration on their way to work one morning, that's just too bad - the work needs to be done no matter what. This can be incredibly motivating from a certain perspective.

When you're the boss, however, you aren't quite so lucky.

When you're the person in charge of steering the ship, there WILL be mornings where you don't feel as creative as you need to be. There will be days where being productive seems impossible, regardless of how hard you try. If you want to be able to stay as creative and as productive as possible, even when you don't have to answer to anybody but yourself, there are a few key things you'll want to keep in mind.

It's All About Momentum

Staying productive when you're the boss may require you to think about things a bit differently from how you're used to. One of the most valuable assets that you have on your side will be momentum, but unfortunately, that driving force isn't just going to create itself.

Say you have a big task ahead of you that needs to be completed by a specified date. When you look at it as a single goal, it can understandably seem insurmountable - particularly if you have nobody to answer to but yourself. However, if you were to break it down into a number of smaller, more straightforward tasks, suddenly you're building the type of momentum that will carry you far.

Start by making a list of all the more minor things you need to accomplish that will eventually add up to your singular large goal. It's important that you don't try to keep a record of this in your head - write it down on a piece of paper or in a word document on your computer. Doing so will help you visualize both what needs to be done, and the forward progress that you're making. Turn every task less into something that needs to be done and more into a single problem that you need to solve. As you do, physically check each item off the list. The benefit of this method is that you can SEE how much you're accomplishing, even if you haven't technically completed that one larger goal yet. Every time you cross off another task, you're building a little bit of momentum that will drive you forward to the next waypoint. Before you know it, all of those small individual items that seem insignificant by themselves will add up to the proverbial end zone that you were working towards in the first place. You're not doing any more or less work - you're just shifting the way you think about the task at hand when you don't have anyone to look to for motivation other than yourself.

Slow and Steady Wins the Race

Creativity is the same way. Instead of looking at something as a single, big task to be completed, be it a piece of creative material or a catchy new slogan for your business, look at it as a series of small puzzles to be solved. Visualize the amount of work to be done and the amount of progress you've made thus far. Before you know it your creative problem will be solved, even if you weren't necessarily feeling creative yourself along the way.

For those days where creativity seems fruitless and remaining productive seems all but impossible, remember a very mere fact of the business world that you've likely forgotten. Even though you're the boss, you DO have someone that you're answering to, the client. Put yourself in the mindset of one of your employees - what would you tell them if they were supposed to turn in that big project but didn't because they just weren't "feeling creative enough"? You'd say "too bad - it's too important, it needs to be done." Because the work IS too important and it DOES need to be done. As the boss, it isn't so much that you're answering to someone (in this case, the client), but more that someone genuinely depends on you. It's your job not to let them down in any way possible.