Friday, September 4, 2020

Why Direct Mail Postcards are Worth Every Penny

Although postcards are one of today’s beloved print pieces, they had a humble beginning.


The earliest postcard dates back to 1840 when an English man named Theodore Hook sent one to himself. By 1861, the US Congress allowed privately printed cards, weighing one ounce or under, to be sent through the mail. That year, John P. Charlton copyrighted the first postcard, and by 1901 postcards were a regular part of mailed communication.


Generate Huge Exposure with Just One Mailing


Fast forward a century. 


Postcards are now an essential marketing option for many businesses, and with good reason. These versatile tools represent a huge opportunity for companies that do it right.


And the results are compelling. One real estate agent makes $5,000 to $20,000 in commissions every time she runs a direct mail campaign. A Texas dentist added six figures in new revenue thanks to one mailing. And a financial services firm spent a few thousand dollars to net dozens of new clients with an average value of $1,500 each.


Why are postcards so effective?


According to UnitedMail, 79 percent of people act on direct mail immediately (while only 45 percent do so for email). More than two-thirds of consumers open all of their mail, even easily recognizable junk. And this is especially true for young people! According to the U.S. Postal Service, 36 percent of people under age 30 look forward to checking their mail, and 37 percent of the coveted 25- to 35-year-old demographic immediately read their mail.


Since postcards are so visually accessible, they are read frequently and generate huge exposure. When businesses target specific audiences and link to tailored landing pages on their website, they can spark considerable revenue with just one mailing.


Postcards generate fast results, and they work for any business. As long as you have a clear marketing strategy and great graphic design, postcards will work for you!


4 Keys for Designs that Deliver


When you are ready to launch your direct mail postcard, here are four keys for generating compelling, actionable designs:


1. Design with Your Audience in Mind


If there’s one mistake common to most marketers, it is this: assuming your audience knows the terminology of your industry.


Whether you’re a financial advisor or a chiropractor, frame your ideas in words that would make sense to anyone. 


2. Paint a Picture of the Problem You Can Solve


People won’t read every word you share, so don’t bury the lead.


Immediately communicate the problem your business can fix. Center your writing around how your product can make people’s lives easier or better.


3. Use Simple, Crisp Graphics


The image on your postcard should be instantly recognizable.


While it may be fun to try something clever, this often confuses the audience. Since you have mere seconds to communicate an idea, your image should reinforce the concept in a strong, obvious way.


4. Add Bulleted Lists and Distinct Next Steps


Readers won’t engage with longer text, so shoot for punchy subheadings or bulleted items that clarify value.


People want more than just a phone number or a web link. Be specific with CTAs like, “subscribe to ___ for ______” or “call today for your free consultation!” 


Let Our Team Mail for You


Ready to expand your reach with a focused direct mail campaign?


Save on stress and expense by consolidating your creative processes. Our full-service design specialists can provide the artwork, the printing, and even the mailing services. To get a quote, visit our website today! 

Tuesday, September 1, 2020

Generate Innovative Solutions with Strategic Design Thinking

Several years ago, a truck driver tried to pass under a low bridge.


Underestimating the truck height, the driver became firmly lodged under the bridge, unable to move his vehicle forward or backward. Emergency workers and city engineers gathered onsite, debating whether they should dismantle the truck or chip away parts of the bridge. Each proposed a solution most aligned with their area of expertise.


Just then, a boy walked by, observed the intense debate, and made a casual comment. “Why not just let the air out of the tires?”


When the solution was tested, the truck squeezed forward with ease, suffering only slight damage to his cab. The specialists were amazed at the solution and also by the fact that they were initially blind to an answer a child could easily recognize. 


A Human-Centric Way of Thinking


This story symbolizes the struggles we face when the most obvious solutions are hard to recognize.


That’s just one reason strategic design thinking has become so prevalent in business. Design thinking is a solution-based, human-centric approach to solving problems, one that embodies both a particular way of thinking and a collection of hands-on methods. In business, design thinking allows you to look at things through your customers’ eyes while devising meaningful, profitable solutions. 


Design thinking can be helpful because it pushes you to challenge existing assumptions, redefine problems, and uncover options. It is especially useful for creatively devising alternatives and prototypes with a team. While there can be three to seven phases in this process, many people find five modes to be particularly helpful. These stages do not have to follow any specific order and can occur in parallel or repeat iteratively.


5 Stages to Shaping Nimble, Profitable Ideas


Here’s how to implement the five-stage process of design thinking with your team.


1. Observe with Empathy


The first step in design thinking is to empathize with your clients and partners, investing in conversations, and identifying hidden needs by living the customer experience


During the 2020 pandemic, one design-build storage company noticed a significant uptick in interest for luxury storage sheds (can you say “man cave?”). Before pumping out products, team leaders spent considerable time with prospects, architects, and manufacturers. By looking at things from the customers’ perspective, the storage specialists became intimately acquainted with changing markets and how demand should drive innovation.


2. Define the Problem


Once you genuinely live and understand your customers’ needs, you can redefine the problem and approach it from different angles.


Through conversations with many families, designers from the storage company realized that a post-pandemic need was not for increased storage but for alternate living spaces that were affordable, durable, and even portable.


3. Ideate with Your Team


The next step is to develop solutions by involving all internal and external team members.


The wider your base, the more imaginative you can be. Creative sessions led our Midwest storage specialists to develop prefabricated backyard offices, “granny” pods, and even elegant miniature lake cabins that could be delivered and assembled on site.


4. Prototype Rapidly


After quickly building and releasing designs, it is important to make your ideas as nimble and customizable as possible.


Whether you add a “Most Popular Items” section to your website or you give customers access to “build it yourself” 3D configurator software, speed and wide-ranging accessibility are key.


5. Test and Validate 


Design thinking is an adaptable process.


Results from prototype tests may show that you’ve misinterpreted customer behaviors and needs in steps one and two. That’s ok! From here, you can return to previous steps and tweak solutions so they are best tailored for current needs. View every blueprint as a living document, and keep working to capture the right opportunities in the right way. 


As you test solutions with your team, you will unleash people’s full creative energies, win their commitment, and radically improve the end product.