Customize Printed Mailings to Maximize Your Impact

One of the best ways that brands can engage their customers is by making people feel valued and unique.

Brands that are able to provide their customers with this feeling of connection are going to be one step closer to creating true advocates for their brand. Perhaps one of the best ways that modern organizations can offer a customized experience is through meaningful personalization -- far beyond the "Dear Friend" found in some mass mailings.

See how businesses are using personalization in their printed materials to create an experience that customers will appreciate and remember. 

Tailored Offers Drive Traffic

Grocery stores are able to effectively track a massive number of items and customers, including when and where they purchased specific products.

While your business may not be quite that complex, you can certainly track in a more simplistic way in order to offer timely and meaningful coupons to your customers. For instance, offering a discount card tied to someone's phone number allows you to discover which days of the week they are coming to see you and how often. Upsell your services by providing discounts on off-days when they may not visit or to shorten the time between services. This strategy works especially well for service-based businesses such as hair and nail salons. 

Treating People Like Family

If you are able to capture additional information about your customers such as the age of children, this allows you a greater opportunity to customize your message.

Knowing the general age of your customers or whether they're empty-nesters, young parents, or an older retired couple provides you with the information that you need to create offers that are more compelling. One example would be a restaurant whose tables are nearly empty on a Wednesday night. Sending information to young families that Kids Eat Free on Wednesdays is likely to bring in a wealth of new business on that evening and keep your tables full. 

Move-In Special

There are many businesses that thrive on new families moving into the area -- from retail establishments to grocery stores and everything in between.

Consider working with a few complimentary businesses in your region to create a move-in special: a package of offerings that can be mailed to families just as they move into the area. These hot new potential customers have not yet formed an opinion of the area and will need to create new shopping patterns. If your offer comes at the perfect time as they're moving in and purchasing new products for their home, they are likely to continue visiting your establishment over the years. 

There are many different ways that your business can take advantage of a compelling, personalized offer in print. 

The Enduring Impact of Print

The 1960s gave us many iconic classic cars, but perhaps none is more legendary than the Aston Martin driven by James Bond (Sean Connery) in the 1964 film, Goldfinger.

A long list of tricks made it one of the most beloved movie cars of all time: machine guns, an ejector seat, smoke screens, and a futuristic onboard navigational system. Bond's reputation as a suave man of action and a smart connoisseur of fine things rocketed Aston Martin to popularity as one of the most desirable automobile brands in the world. The car was so beloved it was later stolen from a Florida airport hanger and is reportedly worth nearly 10 million today.

Vintage. Classic. Irreplaceable.

Those are some of the words we associate with things that are original, things that set the "status quo," and that just can't be shattered or ignored. Today's generation is manifesting a hunger for the authentic, and a desire for craftsmanship is at the forefront. In an age of identity theft, cheap counterfeits, and digital dominance, Carhartt clothing coined the call for craftsmanship as the "road home from a throwaway world."  

The Original Design Format

Local printers believe in the beauty and craftsmanship of their trade, and in the hard-hitting, precise, flawless quality that hard copy printing can bring. As the original format for marketing impact, we believe print design is as essential as the ABCs – in ways as basic as these:

A = Attracting New Customers

Print is essential for attracting new customers in ways digital advertising never can.

Print products allow you to uniquely target the right customers by placing your work directly in before their eyes and in their hands. While digital ads are quickly forgotten, print offers a sense of credibility and real-time professionalism that engage consumers with an immediate, tangible impact. Printed pieces also have a greater opportunity to arouse passive audiences (like those viewing a banner, poster, or printed advertisement), to keep reader attention longer, to improve reading comprehension, and to improve the top-of-mind awareness your business desires.

B = Building Traffic Online

Online content requires a combination of above- and below-the-line marketing support to drive traffic online and increase profits across the board.

Hard copy print products can increase online engagement through a variety of marketing initiatives. Consider on-page ads with online coupon options. Feature your online calendar or offer VIP discounts for those who refer a friend or add social bookmarks to your business. Use printed inserts or brochures placed at the point of sale for invitations to educational blogs, webinars, or freebie giveaways you feature only online.

As you connect your online and conventional marketing strategies, aggressively seek customer feedback and look to solidify your niche in the collective conversation. Inspire professionalism, reliability, and consistency in everything you publish, both digitally and in print. Better integrated communication will bring more consistent, profitable results!

C = Cementing Brands Offline

Often, we overlook the power of print products to cement our brand in consumers' minds.

A 2015 neuromarketing study revealed that direct mail simulated a 70% higher brand recall3, a dramatically more persuasive element than digital media.

And don't underestimate the poignant response physical print brings.

Consider the emotions you experience when you see your favorite coffee logo adorning a steaming mug, or how you feel when a co-worker walks into the room wearing a T-shirt of your favorite podcast or band. Print products bring a palpable, concrete response that digital advertising just can't match!

Whether it's yard signs, car window adhesives, banner advertising, or just good old-fashioned swag, claim some real-estate for your image and you'll find your brand developing staying power with a lasting return. 

Plug In to the Power of Personal Reflection

Sometimes life is like a treadmill.

Occasionally you're on a calm jog and the belt speed never outpaces your strides. Sometimes, you push yourself to the limit but find the challenge ideal. But in certain seasons, the treadmill is moving too fast to handle. You long to step back from the grind, but this seems like an impossible luxury.

It's ok to press pause. It's actually GREAT to press pause. Often in our battle for success, we never stop to address broken systems in our home, health, or careers. Simple adjustments might bring substantially better output, but we rarely prioritize personal maintenance. The decision is yours: will you make time to reflect and adjust or continue relentlessly until life dumps you in a heap?

Take Time to Press Pause.

Once you've slowed down (yes, really slowed down!) what should you do?

Perhaps you should begin with a simple pleasure (a walk, coffee treat, or nap?) to allow your mind to unwind. Then consider an intentional approach to reflection.

Psychologist Robert Taibbi (author of "Boot Camp Therapy: Action Oriented Brief Approaches to Anxiety, Anger and Depression") suggests you begin by defining a problem area as concretely as possible. Avoid being vague or grouping several problems under one umbrella (i.e. "this house is a disaster!"). Instead, identify specific areas of struggle ("this coat closet is overcrowded") and decide on a personal plan of action.

Don't be overwhelmed by what you CAN'T do, instead focus on manageable steps that will move you forward ("lower coat hooks would be better"). Begin with a positive spirit and an intentional ownership of the solution. Make a plan, ask for help, or take action as soon as possible. As you make even tiny strides, you will be empowered to continue.

Find Tools for Growth.

Sometimes a perspective shift requires greater insight than we have on our own.

Consider some coaching, mentorship, or tools like workbooks or discussion groups. Clinical psychologist and professor Jordan Peterson has been fascinated by the therapeutic effects of writing for decades. Experiments dating back for decades show that writing can reduce depression, increase productivity, and even cut down on doctor visits.

Peterson and his team have recently rolled out several tools for self-reflection, including virtues and faults analysis, past and future writing exercises, or a full "self-authoring" suite that allows people to locate and resolve problem areas so they can better dream and achieve in the future. "The act of writing is more powerful than people think," Peterson says. The decisive results of Peterson's research prompted NPR to dub his reflection tool the "writing assignment that changes lives."  

Make a Plan.

They say if you fail to plan, you plan to fail.

What part of your week do you devote to reflecting on your goals or challenges? Do you take mini-retreats to refocus? What if you set this as a top priority and allowed your reflection time to dictate your schedule priorities in a given week, month, or year?

Look for natural cues in your seasonal schedule (i.e. Daylight Savings changes, pre-scheduled auto maintenance, your half birthday) and seek to align some intentional reflection with these cues. Add smaller goals (like a monthly "plan of action") to put wheels on your long-term vision. Find a friend or mentor to keep you accountable or schedule regular check-ins (alone or with others) to get yourself back on track after a derailment.

Just as professional performance reviews are a priority, how much more essential is self-review? Make regular deposits into your own well-being and soon your bank account will grow!

How to Mobilize People Through Powerful Writing

“Darkest Hour,” a 2017 war drama film, devotes its narrative to the early days of British prime minister Winston Churchill, who rallied a nation against the merciless Nazi onslaught of World War II.

The film chronicles Churchill’s authentic, soul-stirring speeches and the Shakespearean gusto with which he delivered words like these: "Let us, therefore, brace ourselves to our duty, and so bear ourselves, that if the British Empire and its Commonwealth last for a thousand years, men will still say, 'This was their finest hour.'"

Though the world still heralds Churchill’s heroic statements, few people knew that Churchill overcame a lisp in his childhood by practicing his enunciation. Churchill understood the power of words early in life, and historians estimated that he spent one hour working on each individual minute of a speech he gave! Churchill sought to portray England’s struggle in a larger historical context: good outlasting evil, hope to overshadow the impossible, and perseverance overcoming persecution. 

The result?

The entire fate of world history shifted through the hearts and hands of the people he inspired. President John F. Kennedy summed up Churchill’s influence like this: "In the dark days and darker nights when England stood alone — and most men... despaired of England's life — he mobilized the English language and sent it into battle.”

Writing: The Building Block of Success

What can we learn from Winston Churchill?

While not all of us have oratory giftings, be encouraged that Churchill was also a student of language, and he overcame his limitations with study, practice, and passion!

Would you like to be more successful in your personal and professional impact?

Writing is the foundation of modern education and fundamental to all business success. Whether you’re penning a quarterly report, crafting an in-house memo, giving a congratulatory speech, or even dashing a quick e-mail, here are some tips for writing in a professional, persuasive manner:

1. Grab them early.
Great writing doesn’t allow readers to look away! Use punchy headlines, riveting stories, or gripping questions to draw them in immediately.

2. Get to the point.
After you use that “luring” intro, don’t let them linger! Get to the point quickly and efficiently, without “burying the lead” too deep in the text. Eliminate unnecessary words and use language that is clear and efficient. An energetic, fast-paced tone will assure them that reading to the end is worth their time.

3. Be convincing but not too clever. Persuade your readers with clarity but also with logic and facts. Providing evidence (or examples) for your premise will build momentum and increase authority. As you write, keep a personal tone that is warm but convincing. Ask yourself, “would this make sense if I was sharing it with a friend over coffee?” Phrases with an awkward, artificial ring should probably get the ax!

4. Keep it moving. As you lead readers toward a closing statement or action step, take a broad glance at the entire piece. Does it flow smoothly with a directional movement that builds toward a thoughtful climax? Does it read well on the page with adequate breaks and subheadings? Consider adding skim layers or reducing the size of a document if you sense people will be bogged down in your thoughts.

5. Add depth and dimension. As you seek to add that extravagant bow to your smartly wrapped package, review your piece and look for ways you can really make it “sing.” Consider colorful vocabulary, punchy alliteration, or rich rhythms as you vary the length of your paragraphs. As French writer Charles Baudelaire once said, “always be a poet, even in prose.”

Why Aesop Would Have Been More Successful Than Bill Gates Today

An ancient Greek storyteller and fabulist, Aesop is thought to have been a slave who eventually acquired his freedom by reciting clever moral fables involving animals with human characteristics.

Insightful and astonishingly original even today, Aesop's fables continue to delight and educate us with their startling observations of human failings and strengths.

We all know who Bill Gates is--only one of the wealthiest people in the world and founder of Microsoft.

Although Gates is the epitome of the successful businessman, Aesop would have given him a run for his money, so to speak. Aesop's keen intuitiveness into the human psyche would have made him the ultimate inspirational and motivational manager or employee. In fact, Gates may have chosen to work for Aesop instead of running his own business!

Check out these three fables from Aesop and how you can apply their moral teachings to your own business:

The Donkey and the Mule

The owner of both a mule and a donkey loaded them with supplies before making a long and arduous journey. When they reached the hilly country, the donkey begged for help by asking the mule to take some of his load. The mule said no. "I'm carrying too much now as it is. You'll just have to deal with it."

Within days, the donkey stumbled from weariness and died. The owner had no choice but to put the donkey's load on the mule's back. Now the mule had to carry double the load he was once carrying.

What was Aesop trying to say with this fable? 

When you help others, you are helping yourself.

In a real-world setting, this fable is about teamwork. Although we all have encountered problems when trying to accomplish projects as a team, trying to do something by yourself means you are stuck with only your skill sets, your ideas, and your extremely subjective perception of how satisfactory the project really is. Ultimately, refusing to help others limits your ability to help yourself.

The Cat and the Mice

An extended family of mice needed to develop a good plan to protect themselves from a devious cat. One of the younger mice spoke up and said: "I think we should tie a bell around the cat's neck. That way, we'll know when our enemy, the cat, is coming for us."

An older, wiser mouse asked: "That is a great idea, but who is going to undertake the dangerous task of belling the cat?"

The mice fell silent, realizing this plan would not work.

Moral of this Aesop fable:

Successful ideas are ideas that can be fully implemented.

While it's great to throw around ideas, only realistic, sound, and sustainable ideas are the ones that provide satisfaction, a sense of accomplishment, and financial benefits. The next time you are involved in a strategy meeting, remember the importance of challenging everybody, but keep in mind Aesop's catalyst for true achievements: can anybody bell the cat?

The Lion and the Oxen

A lion took to prowling a field where several oxen were grazing. The lion tried to attack the oxen many times but they always positioned themselves in a way that protected their vulnerable bodies. They met the lion with their horns instead of their tails. Eventually, the oxen started fighting with each other and went to separate areas of the field. Without the protection of their fellow oxen, each ox died a horrible death as the lion attacked them one by one.

Try this one on your own. How could you apply the moral of this story to your own business?